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Old Aug 25, 2013 | 8:51 am
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aidanc
40 Countries Visited
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20 Years on Site
 
Join Date: Apr 2005
Location: KEL (1 Km) or HAM (85 Km)
Programs: LH SEN
Posts: 1,134
Non-Qualifying Stay - twice recently

Hi,

I'm familiar with the policy from IHG that bookings via Expedia and other websites are non qualifying. I always tend to book on ihg.com or the mobile application.

In the past two weeks, I've had 8 near consecutive nights in ihg properties, and had four of nights come back as non qualifying. Of the five nights that have posted so far, only one has been qualifying.

- Three nights in a PHX HI, rate IKABB, pre-paid
- One night at a MIA IC, rate IDAVA (possibly), pre-paid

Can't say I'm impressed. Yes, in MIA, it was a two night pre-paid stay that I left early, but I'd still expect credit for the one night.

What am I missing here?
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