Originally Posted by
wrp96
You may be able to submit receipts for the non-refundable expenses and get reimbursed for part of them. Again check on the Celebrity board on cruise critic and others may have posted ways to do this. Just took a quick scan for you, and some have reported that Celebrity is offering to pay up to $200 in airline change fees for them so you definitely should look over there for advice. Sorry this happened to you.
Here's more info for you
• The number on the website was not the correct number. The representative redirected to 1-866-521-7245.
• Up to $200 per person in airline change fees will be covered. Send receipts to:
Celebrity Cruises
Attn: Corporate Guest Relations/Millennium 2013
1050 Caribbean Way Miami, FL 33132