FlyerTalk Forums - View Single Post - Booking.com is a fraudulent company. Do not use!!
Old Aug 23, 2013 | 6:38 pm
  #1  
shubhrog
 
Join Date: Aug 2013
Posts: 1
Booking.com is a fraudulent company. Do not use!!

Booking.com features lots of room reservations with FREE cancellation, pay when you stay terms, but actually this is a dirty marketing ploy. They bury the actual cancellation policy deep in the fine print in their booking confirmation email. I got a very nasty surprise when I cancelled a reservation 2 days after making the booking and more than a week before my planned stay. Only then did I find out that the cancellation was not free after all and my credit card was charged for the full reservation amount as cancellation charge!! I called them and they refused to accept any responsibility. They are cheats, making a buck out if misleading customers - really the worst kind if business one can imagine. Do not use Booking.com...there are plenty of alternatives that are reputable businesses, not a fraudulent business like Booking.com.
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