Originally Posted by
Harlem
I asked they said no.
I then said, can't someone with a brain look at this. I understand that the computer system rejected my request but can't a person with some common sense look at it and say it's unreasonable?
The agent's reply was "I ask you to just try and operate within our rules."
Call back. Maybe a couple times. This is BS and sooner or later you might find the agent who can realize it.
btw, Be nice as possible and probably best refrain from "brain" comments. If you get nowhere with an agent simply say "thank you" hang up and call back.