Originally Posted by
Harlem
At some point someone just has to say - hmmmm..... seems we should break our rules here this once or even hmmmmm..... seems we should change our rules.
Sky Mag, Richard Anderson and Richard Branson interview: " Sure, we have to have rules, but our values help us know when the rules aren’t sufficient. Bending the rules—especially for our most loyal customers—is often just the right thing to do."