FlyerTalk Forums - View Single Post - The Lexington Hotel, Autograph Collection, New York City [Master Thread]
Thread: The Lexington Hotel, Autograph Collection, New York City [Master Thread]
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Old Aug 21, 2013 | 1:47 pm
  #16  
mab
 
Join Date: Jan 2001
Location: SFO, JFK, PHL, etc.
Programs: UA GS 2Million, Marriott PP & LTPP, Amtrak Select Exec
Posts: 337
I was in a cozy room last night. It wasn't exactly spacious, but it wasn't claustrophobia-inducing either, by NYC standards.

As I mentioned before, I was offered nothing but a rude blowoff at checkin last night when I asked about breakfast ("your rate doesn't include breakfast", followed by "everyone wants something for nothing" under his breath - seriously!).

When I mentioned this on checkout, they said I should have been offered either a coupon for breakfast or 750 points. The manager promised to investigate.

Final glitch - they charged me two bucks to stow my bag. Manager said this was a "NYC union rule" (!).

Overall mixed experience.
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