Originally Posted by sudosandwich

AC service really sucks bigtime. I'd rather take WestJet as well. CX is just so much better.

A few years back when I was checking in I showed my elite card, and the employee just took out a pair of scissors and cut the card up and threw it in the trash just because I didn't satisfy the amount of flights to renew it. I told him I don't have my original card anymore since my account was opened in the early 2000's. He's like doesn't matter It's in the trash already.