Originally Posted by
pinguy
My retired wife received her first ever cc from Chase last week. Yesterday, Citi denied her because of low income. She only has SS income. Kind of surprised because I am a high earner with little debt and a high net worth. The recon man (on chat) said household earnings did not count - just her earnings.
He did say the app is kept on file and if things change to call back within 90 days. I assume that to mean they will not do another HP if we call back. I'm going to put her on my payroll (I own a corporation) and then call back in about a month.
We live in Calif and we're a community property state. I forgot to mention that point to recon yesterday. I'm thinking of calling back today and pressing the community property issue with another rep.
Any other ideas?
I think you got a CSR who just gave you hard time. I think for all credit card applications with all the banks, it has always been "household income" and not the individual income. I have seen cases where spouse got approved for an individual credit card with very generous credit line with absolutely no personal income.
You may want to give them a call back, talk to different CSR and if he/she gives you same story, talk to the supervisor.
Hope it works out for you and your spouse!