Originally Posted by
drspear
Dialling my usual platinum number 0080022224142
when getting through it says call centre only open 8am to 11pm eastern standard time
I am trying to get a 72hr guarantee booking, not sure what you are meant to do if you miss it cos they aren't there to answer your request
always thought it was 24 hours
conundrum solved, there is no change to 24 hours
usually lines go USA to Phillipnes between 11pm and 8am new York time, but the phillipines office has been flooded and all phone lines are down explaining why it diverts to usa to the out of office message
so its a temporary fault