Originally Posted by
randix
is that Alamo or Advantage or ____ fill in the blank, are operated differently from city to city, so to categorize one or extrapolate your experiences on a given location to the rest of their locations, is really not valid or useful.
I'll bite: where's the Advantage location in this world that gets me seamlessly/immediately into my rental car and on my way upon arrival, doesn't try to hard-sell me a bunch of BS I don't need, and doesn't play stupid damage games or fuel scams with me on return?
They do (or did) appear to have some "member login" capability on their website...is there any location where they have some sort of "members proceed directly to your car" capability?
On the more positive side, with Alamo/National operations mostly merged, I do not have issues with Alamo. I never really had issues with them before...I thought the Quicksilver kiosks were pretty good going back even 12-15 years and I don't recall running into scammers or queues with them. (City to city, they always seemed okay to me.)
One of the agencies I dread the most is Enterprise. However, I have to imagine that they are well aware that people want the National/Alamo experience to be very different than the Enterprise one, so I have yet to see any "Enterprise-ation" of those two brands. At least not overtly...things that the customer would see at rental time. (I assume some systems are merged.)