Originally Posted by
asphaltman
Okay so for one reason or another we all have or had some interest in flying UA. I'm just curious and for the sake of an interesting topic to discuss why a company can treat loyal customers in such a way to offer a much less then pleasant travel experience, yet people still fly them....
Because it offers the most convenient flights to most places I want to go. That's how the vast majority of people choose an airline, you've got to be pretty dedicated or not value your time very much to take a less convenient flight just because you are "loyal".