Originally Posted by
sinanju
Politely ask them to look at their rule book. OW Emeralds have T5 arrival and Elemis Spa access when arriving on long haul flights marketed and operated by BA.
Should have been clearer: I have been allowed use of the Spa when traveling Long Haul BA, but not when traveling with or connecting from an AA as more typically happens when I am in T3. Appreciate the clarification that the BA access applies regardless of class of service on BA.