Originally Posted by
MarkedMan
They may be in T3, since the SPA is basically hardly used now that the Qantas JV has dissolved and never had any real traffic in the morning anyway. I have never been let in in T5 except when in J on a BA aircraft. Always ask, always politely told no.
Politely ask them to look at their rule book. OW Emeralds have T5 arrival and Elemis Spa access when arriving on long haul flights marketed and operated by BA.
The entitlement matrix is here.
Follow the second column down to the Elemis Travel Spa and BA Arrivals Lounge rows.
Last edited by sinanju; Aug 18, 2013 at 9:45 am
Reason: Edited link based on Prospero's correction. Thanks!