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Thread: How Complimentary Upgrades Work
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Old Aug 15, 2013 | 9:25 pm
  #117  
beckoa
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Originally Posted by jackal
Originally Posted by evoG
As for getting UG on DL sooner than -30min, I have twice, once at MSP GA had printed me an F boarding pass more than an hour before departure (F went out with several empty, he was just being proactive), and I think once at MSY the ticket counter agent printed my F bp after dropping my bags... this was just after reciprocal UG started. would be great if we could confirm UG earlier.
Those are still the airport agents processing upgrades manually. What DL doesn't do--and what AS does--is list partner elites for automatic upgrades by the automatic upgrade processor in advance of the airport staff being able to handle the reservation.
I've written into AS and DL about this- nada
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