Originally Posted by JVPhoto

I've never really had any problems but most of the hotels have been in big European cities. One time in Minneapolis a few years ago...I think it was the Radison (not the Graves 601 that was lovely the next trip!) we encountered some hostility with the front desk clerk.
I had booked the room for 2 nights on Expedia...they couldn't find the reservation and asked for more confirmation #s. I couldn't get anything to load on my phone at the time and (stupidly...thinking, whatever it's Minneapolis and a major hotel shouldn't be an issue) didn't have anything written down on my papers.
The clerk wouldn't even let me use one of the computer terminals in the business workspace of the lobby because they were for registered hotel guests...finally I got the number after calling someone to get on a computer for me. They had my name first name and last name swapped...I thought it was strange that the clerk wouldn't have been competent to find me in their system.
Anyways the rest of the check in process was very curt and quick and went up to our room which had two double beds (I feel this may have been out of spite) instead of the king room in a hotel in the middle of winter to which we saw maybe 3 people in the elevator the entire time we were there.