Originally Posted by
kevanyalowitz
This is spot on. UA seems to think that by killing GF there will be no impact on paid J. GF is the only thing that keeps many paying full fare for UA's crappy J product. Remove GF and you are going to see high frequency J travelers (GS) moving to other carriers.
+1000. When UA announced the change from 777 to 787 on SEA<>NRT, they lost me.