Originally Posted by
YuropFlyer
In my opinion, this is 100% AC's fault.
And as they charged you for it, it's their job to return you the money they charged you for the luggage that should have been free.
I had my US # changed for my M&M and A3 number with various airlines on US DM milage bookings before. It worked with CA, LH, LX, OS, TG and SQ.
Indeed.
If AC won't make it right after complaining to the operating airline, then write in to the regulators in Canada. Actually, write in to the regulators as well and do so because the airline failed to abide by the marketed luggage fee policies applicable to the airline.