I had a very disappointing stay here. Booked 4 nights ,then extended it for a further 3 nights, then I cancelled the extenstion.

First let me say that everybody who worked at the hotel is just fantastic, from top to bottom they tried to make everything go away as much as possible, but that didnt work to make me stay longer.

1 day prior to arrival I was upgraded to a Caroline Astor Suite, prior to checking in I had very little sleep (6 hours of sleep in the past 48 hours). We checked in between 9 and 10 am, and while they prepeard our room, we went to have breakfast which we chose as our platinum amenity (which was a full buffet at Vine). Around 11 our room was ready and we went up on the 7th floor which was a smoking floor (I'm a non-smoker and chose a non-smoking room), the front desk agent said it's fine and I won't feel anything which turned out to be true just for the first couple of nights.

After getting to the room, my wife loved it and told me to extend the stay for a further 3 nights, so I did and requested to stay in the same room which they agreed as well. We challanged ourselves to stay up until 9 pm so we could have a good night sleep, at 9 pm and after over 60 hours of a little sleep, we went to bed. Here is where the problems started, there were fireworks right infront of our window that started going off because of Eid holidays (there was no warning of this at all), that made the hotel's alarm go off every 10 minutes, and for every 10 minutes my 1 year old daughter woke up crying and we try to get her back to sleep, this went for around 2 hours. Finally it stopped and we slept around 12 am and woke up at 3 am.

2nd day I requested housekeeping to come up and clean the room while we had breakfast and we stayed at the restaurant for 2 hours intentionally so they had enough time to clean the room, we went back to the room and nothing was cleaned, so the housekeeper cleaned the room while we were in the room. That night when we went to bed (this time there was a note from management in regards to the fireworks), I stayed up late until the fireworks stopped so I could sleep peacefully, the A/C broke in the bedroom and I had trouble sleeping, I slept at 12 am and woke up again at 3 am, I didnt call aybody about this during that time because I knew that they will need to come up to the room and I did not want that to happend while my wife and daughter were sleeping in the living room (the living room's A/C was fine, that's why they were sleeping there). Went back to sleep at 6 am but only for an hour because it was so hot. Contacted the butler service and told them about this, we went to breakfast and they came in and checked the room, they said its fixed but no it wasnt. So I asked to be moved to any other room. They changed us to a John Jacob Astor Suite on the same floor whch is a little bigger. There was a problem with the door that seperated the bedroom from the living room, I asked for them to fix it while we went out, after coming back 2 hours later the door wasnt fixed, I told them just to send me the screw driver and I will fix it myself (I tried to fix it but couldn't) I asked the night manager to cancel the extended reservation because I basically can't handle this anymore. On that night smoke reaked all over the suite, I couldn't sleep and certainly I wouldn't let my wife and daughter sleep in the suite. I was in bed during that time trying to sleep so I called a night manager and told him to move me to any room even if it was in the basement, I just wanted to have one good night sleep, by then it was over 100 hours with little very little sleep. So they took me to the other room while I'm in my robe, once I reached the room I went to bed as soon as I saw it. Woke up the next morning and I have no idea where my wife and daughter are. It seems that they upgraded us to an Empire Suite for the last night and my wife and daughter were sleeping in the other bedroom in the suite, I tried to downgrade myself because of some issues with the room but had no luck (The Empire suite has hardwood floor where the John Jacob and Caroline Astor had carpeted floor which helped my daighter to crawl around the room), The Director of Guest Services who was just fantastic by the way offered dinner at the Astor Grill which we couldnt because of our daughter being fussy at the moment so he offered it in the room which was fine.

So basically I had a very very disappointing stay, alot of issues in the hotel but Management and staff were basically top notch. I don't think I will return to the hotel but I left the hotel in good spirit because I did not want to ruin this trip with my wife. A friend of mine was staying at the W Doha at the same time and he enjoyed it, so that might be my option in the future.