Where did the 500 mile minimum benefit come from?
If I'm not mistaken, it's an elite benefit on all the big US airlines. So that got me curious, how did this come about? As in, what was the rationale for providing this benefit (either fact based if anybody knows, or would love some speculation as well).
Was it to encourage non-hub based customers to stay loyal to an airline from all the extra "free" miles they'd get from rounding to 500 mile minimums?