FlyerTalk Forums - View Single Post - Dear Alaska, it is time for immediate notification of schedule changes
Old Aug 12, 2013 | 1:38 pm
  #2  
jsguyrus
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Join Date: May 2013
Location: SEA
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Originally Posted by Eastbay1K
Please, dear Alaska, send us the changes right away, not at our prompting, so we can make alternative arrangements, accept the changes, etc. And please let us view our itineraries on the website, no matter how minor or major the schedule change may be, so we are educated when we call, and don't have to search for alternative sources to try and figure things out in advance^^.
HERE, HERE!!!! There really is no excuse for this. We all are expected to use the web site to buy and change our trips, yet AS seems to feel we can't deal with technology when THEY change our flights. It really should not have to look at "my trips" every other day to see if something has been changed. All they need to do is use a similar system as DL, which notifies you of a schedule change and when you view it online it also notes there has been a schedule change.
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