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Old Aug 12, 2013 | 10:37 am
  #125  
jatink129
 
Join Date: Jun 2012
Location: In CT,left my heart in Leicester.
Programs: Work in progress.
Posts: 1,237
Something strange happened when my mother downgraded her CSP to Freedom MC.
The strangest thing just happened. My mother had a CSP (let's say...ending in 1234) with a $5k limit.
I had her SM Chase to convert it into a Freedom MC...which they did.

They shipped her a New Freedom credit card with a new credit number (ending in..say...5678)

Except that the old card ending in 1234 STILL showed on her Chase profile, ALSO as a Chase Freedom!!
So I told her to SM them and tell them to take it out of her profile.
They replied asking her if she'd want to move the $5k limit from that Freedom card to the other Freedom MC card?!!!!!!!!

Say what?

I've checked her credit report. Chase did not do a separate pull (at first I thought the Freedom MC could have been a new card with a new hard pull). So what's happening?

How could the old card (1234) have turned into a new Freedom MC with new numbers (5678) and also self-converted into a Freedom Visa with the same numbers (1234)?

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