Originally Posted by
Often1
Don't personalize things. DL isn't a person and you are a # to DL. Nobody is sitting at a desk wondering why revenue from you dropped. At a micro level, people stop flying for many reasons. At a macro level, DL watches what happens to everything and might, on an automated basis, chuck some promo your way to see what's up.
Real question is whether carriers such as B6 make inroads with a premium product.
Decent summary. DL is a $35 Billion business with >160 million pax flown each year. No offense to OP but no airline is going to micromanage this down to an individual level. Well, perhaps they would if you happened to have a history of spending a billion/yr with them but that's ridiculous.
Totally different story if you were the corp travel manager for a F-500 company and your biz was down 50% from last year. UA felt some sting from this.
A bit OT but B6 is moving out of their comfort zone. Winners will be pax because of the addl competition but we will see -- in the future, of course -- how well this plays out.