Originally Posted by
CMHFlyerOH
I've had success in calling in and having them manually award points when an obvious business supply merchant doesn't post as 5X, though it was almost a year ago. Wouldn't hurt to ask.
I did contact them through secure messaging and they said they would make a one-time adjustment. I'm not sure they would continue to do it again, though, which makes me leery about making purchases through the portal and hoping to get the double dip.