A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 48,885
Thanks.
Interesting that the address you googled is slightly different (including a different zip code) from the one given above (that doesn't work).
Perhaps TSA's assumption is that the only input people want to offer is negative. That's too bad, because it assumes that 'the actions of a few' disgruntled pax represents everyone.
It also assumes that 1) no worthwhile suggestions for improvement ever come from the public and 2) everyone is savvy about the best way to 'say (report) something' if they 'see something'. As I noted above, worst possible case in a local situation, I assume 911 can steer me in the right direction. I wouldn't know where to go to be sure that any important tip I might have would get proper attention from TSA.
Note: I'm not necessarily referring to pax here. There were probably non-fliers who knew that BDO Minetta Walters was abusing her position and allowing drug couriers to smuggle contraband past security. They would have had a heck of a time finding an anonymous way to notify the FSD or TSA. Heck, so would I.