Originally Posted by
chollie
Wouldn't it be possible for TSA to just update the webpage with comprehensive and accurate contact info?
One of the problems with deliberately making it hard to contact someone at TSA (FSD, TSA snail-mail address, etc) is that if (heaven forbid) someone ever does have reliable critical information about something bad, he/she will find it virtually impossible to get the information to someone at TSA.
In ordinary matters, at least I can call 9-11 and stand a reasonable chance of getting someone to look into a situation. I personally wouldn't have a clue who to call/email/write if it was suspicion or knowledge of a plot involving the airport.
I will send a request up them make the snail mail address and other contacts more apparent, as not everyone uses email and electronic contact points. I understand your frustration, I was unable to find a feedback address while perusing with the exception of the FOIA contact. Of course, as soon as I say that, I just typed TSA Address into Google and came up with this one:
Contact Us | Transportation Security Administration
www.tsa.gov/contact-us
Jun 5, 2013 - The TSA Contact Center is here to help travelers prepare for upcoming flight. Whatever your question about traveling through TSA security, ...
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601 12th St S Arlington, VA 22202
(866) 289-9673
If you click on the link, it doesn't have the address on the actual page, but it is included in the link bio. I will send info up asking for them to add a snail mail page with frequently used departments (Feedback, FOIA, Customer Service, etc). I am not certain what will necessarily come of it, but I will send it up.