Originally Posted by
gsoltso
You can try using the 601 address with a specific name of someone located at headquarters, take the "TSA - 1" out of the address and simply put it Attn:joe employee. You may even be able to use something like "Attn: Customer Feedback" as a generic if you do not have a specific name to send it to. That 601 address is the one used for FOIA requests as well.
Wouldn't it be possible for TSA to just update the webpage with comprehensive and accurate contact info?
One of the problems with deliberately making it hard to contact someone at TSA (FSD, TSA snail-mail address, etc) is that if (heaven forbid) someone ever does have reliable critical information about something bad, he/she will find it virtually impossible to get the information to someone at TSA.
In ordinary matters, at least I can call 9-11 and stand a reasonable chance of getting someone to look into a situation. I personally wouldn't have a clue who to call/email/write if it was suspicion or knowledge of a plot involving the airport.