Dear Flyer Talk Community,

A huge thank you for your enthusiasm about our new relationship with M life! We look forward to continuing to help you reap the benefits. Given some back and forth around a few topics on this forum, we wanted to jump in and help clarify a few things:

Earning potential – When staying at a Hyatt hotel or resort, you will need to choose either Hyatt Gold Passport points or M life Tier Credits for your stay. In order to earn M life Tier Credits at participating Hyatt hotels and resorts, you must be a member of both M life and Hyatt Gold Passport. Guests cannot earn both Hyatt Gold Passport points and M life Tier Credits for a Hyatt stay. When staying at a participating M life resort, guests may earn both Hyatt Gold Passport points and M life Tier Credits, provided they are a member of both programs.

Tier match timing and details – The big day is coming later this month when Hyatt Gold Passport members will have the opportunity to opt-in for a matched tier in M life! Hyatt Gold Passport members will receive an email with information about how to opt-in for a matched M life tier level. Conversely, M life members will be eligible to opt-in for a matched tier in Hyatt Gold Passport. Additional information is available in our Frequently Asked Questions, and full details will be posted on hyatt.com when members are able to opt-in for a matched tier.

We would also like to take this time to thank you for your patience as we work through the early stages of this relationship. As with anything new, there are always opportunities to improve, and we thank you for your valuable feedback that helps shape our program.

Warm regards and safe travels!

Dana M.