Originally Posted by
xracer
I didn't see this in the OP. Can you point it out?
Yes, here you go ...
Originally Posted by
chicagocat
... the reservations manager called me the following day and said ... we would move cabins and the staff would move us, she offered a credit of 15 % off the total bill for the inconvenience, I accepted ... this was the wording of the email ...
"I would like to assure you that we make the process of moving from one accommodation to the other very seamless. On the day that you have to move we will try to schedule one of your longer activities, and if you can have everything packed up then the bellman will have everything moved over to your new accommodation ideally before you get back from your activities."
... the wording from the concierge today ...
" ... you will be in between homes from 11:00 until approximately 4:00 ... "
The emphasis added is mine, but it does seem a Reservations Manager first dealt with her, and then only recently did she get an "itinerary" from the concierge indicating the standard check-out/in times.
Originally Posted by
xracer
I admit, I find this poster's writing style a bit hard to read
Absolutely agreed