Originally Posted by
jona970318
The strange thing is that when I visited MMB during the delay, I did see the itinerary change to the later CX opperated flight in J and a close look at that also indicated that there are plenty of seats available in J on that flight. So I wonder what happened have there to cause them to not only downgrade someone, but completely reroute them to a different airline which I believe is highly unusual with CX
It is highly unusual, Simeon must accidentally screwed up. U better better email CX ASAP. With all the facts and not emotional. They r really good at make good and this def needs to be looked at