Originally Posted by
correctioncx
There must've been a mix up. U def should write in.
The diff between J and Y should be refunded + compensation
The strange thing is that when I visited MMB during the delay, I did see the itinerary change to the later CX opperated flight in J and a close look at that also indicated that there are plenty of seats available in J on that flight. So I wonder what have happened there to cause them to not only downgrade someone, but completely reroute them to a different airline which I believe is highly unusual with CX