FlyerTalk Forums - View Single Post - Speculation: Why doesn't AA use "Secret Shoppers" to improve service?
Thread: Speculation: Why doesn't AA use "Secret Shoppers" to improve service?
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Old Aug 7, 2013 | 8:16 pm
  #2  
Krysia
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Jul 2004
Programs: AA lt gold, HH Diamond, marriott pl
Posts: 329
And I would volunteer for this assignment...I like to fly , am tired of poor service and am not your stereotypical business flyer!

The job I have been waiting for!
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