FlyerTalk Forums - View Single Post - upgrade request date stamp vs purchase date?
Old Aug 7, 2013 | 5:43 am
  #2  
mvoight
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
It is based on the time of the upgrade request.
"Within each elite level, full-fare Economy Class tickets booked in Y or B are confirmed first, followed by all other fares, in the order in which the upgrade request was received."

http://www.aa.com/i18n/AAdvantage/el...desContent.jsp

I doubt an agent can change the time stamp of the request
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