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Old Aug 6, 2013 | 11:36 am
  #14  
petaluma1
 
Join Date: Aug 2012
Posts: 3,526
Originally Posted by Tika1505

It is likely is that a paper letter will get more attention than an e-mail, but expect them to give you the wrong address at least 3 or 4 times, and don't send it to the airport because the airport will simply return it as undeliverable. Still, an e-mail will give you a record in your out-box of having contacted them. Also write about it to the TSA ombudsman.
Over the years, I have sent written complaints to the TSA at the address given at the time on their website. (I don't think they list a street address any longer.) Each one came back marked either "undeliverable as addressed" or "no such address."
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