Originally Posted by
mgarrett96
...if their computer system is down, an e-ticket is as valuable as the paper it's printed on. E tickets are NOT like the old paper tickets, the boarding pass just contains information to find the reservation in the computer system.
Last year when the UA system went down, I handed my BP to the gate agent, who was manually marking on a piece of paper the names and seat numbers as we boarded our flight. Needless to say, I didn't get credit for the flight after a couple weeks, but the missing mileage request went through very quickly.