Originally Posted by
Flying Bat
In terms of the reward programme and the effort expended by frontline staff, I vote CC over MR.
If I had been asked this one or two years ago I suspect I would have had them the other way around.
I agree completely. There has been a significant improvement in CC's systems; they used to run promos and not inform their CSR's about them.it took a while, but they have their act together now.