Originally Posted by
To Eat.To Drink
I flew LHR to East Coat US in F on Thursday, back again in F today. Great service and nothing to moan about but I didn't receive a single hot towel. Have these stopped, was it due to the flight timings (day flight out, red-eye back) or was it overlooked for some reason (twice)?
It was overlooked. Hot towels should always be available in First, Club World and Club Europe.