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Old Aug 1, 2013 | 3:53 pm
  #11  
darthbimmer
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Join Date: Mar 2007
Location: SJC/SFO
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Originally Posted by Red259
For those of you that frequent marriott what is the main draw for you?
FTers like to debate the finer points of the frequent guest programs such as earn/burn ratios, lounge access, and free breakfast, but I think for many of us-- whether or not we like to admit it-- a big part of it is simple practicality. Which chain has good properties in the places we need or want to travel to?

When I started traveling heavily several years ago I was a Starwood elite because they had a great hotel in one location I visited frequently for my job. I knew the details of the program and thought it was great. But then my travel pattern changed and I found that Starwood either had no properties in the places I needed to stay or had crummy properties. I shifted over to Hilton, which had far more properties overall and better standards.

For a few years I was a Hilton elite. I learned their program and how to extract the most from it. Eventually they changed the rules and devalued their points. I was pretty pissed about that and shifted over to Marriott. But a critical part of my decision to shift loyalty was, again, a change in my own travel pattern. At the same time as I was pissed at Hilton I was finding that they had few hotels or poor choices in the cities I needed to travel to, while Marriott had much better options.

For the last few years I've been a Marriott loyalist. My travel pattern has shifted again, though, and now I'm seeing that Marriott properties are running about 20% more expensive than comparable Hilton properties in two of the areas I travel to most. At some point I might get tired of all the bargain-hunting effort it takes to find fair prices in these areas and switch back to Hilton.
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