Originally Posted by
dunderball
Say I search New York to Tokyo on United award flight search. The business class, direct flight on ANA says 'Not Available' (there is no 'select' button).
But when I go to the ANA website, and search for the flight there, the same exactly flight and class is available for award ticketing.
Are you sure it is actually showing available on ANA? "WL" status means waitlisted, not actually available. "OK" means available.
It's possible either UA or ANA is "blocking" that availability. It's also possible you could get a different answer if you called UA.