Originally Posted by
exbayern
Is it fair for people to complain if they don't speak French? or Spanish? or Mandarin? Should reviewers expect the staff in hotels in America to speak those languages?
I don't know if it's always fair for people to "complain," but it is certainly something that should be included in a review. The reviews that irk me are the ones where the reviewer acts like the inability of the front desk staff to speak English at a budget lodging is equivalent to not having flush toilets.