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Thread: Email Customer Support? Is a human response possible?
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Old Jul 31, 2013 | 7:59 am
  #4  
infradig
 
Join Date: Sep 2009
Location: South Yorkshire
Programs: DL PM, National Exec, HH Dia, Sixt Plat, SPG Gold
Posts: 182
Original question was about problems with the website using Gold Reward points. Have sent several follow up questions after the original canned response only to get the identical canned response.

I agree phone is the best way to get an immediate answer, but in 2013 surely email and twitter should be viable alternatives?
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