Have emailed [email protected] with a question about using points and always get the same generic canned response. Is there such a thing as email support with Hertz? Ok, sure I can call, but it seems crazy to have an email address if it only redirects you to the phone numbers and website.

To confirm, modify, or cancel a reservation or obtain information on rates, vehicle types available, or locations, please call the Hertz Worldwide Reservations Center at 1-800-654-3131 or visit us at www.hertz.com.



The following answers might help you immediately. (Answers open in a separate window.)
Answer Link: Mobile Gold Alerts
Answer Link: Prepaid Terms & Conditions - U.S.
Answer Link: Adding Flight Information to Gold Reservation
Answer Link: Change or cancel reservation or Call 800-654-3131
Answer Link: How do I pull up Reservation when I don't have confirmation number?


Customer Correspondence Administrator
OKC Customer Services
The Hertz Corporation
P.O. Box 26120
14501 Hertz Quail Springs Parkway
Oklahoma City, OK 73134
U.S.A.

For all correspondence sent USPS, please use the address below.

The Hertz Corporation
Attn: Customer Relations Department
P.O. Box 26120
Oklahoma City, OK 73126
U.S.A.