We just finished a fantastic 4 night stay. It's hard to imagine the stay could have been better. Booked two rooms -- one on points and one with cash. We used suite night upgrades for one of the rooms and were confirmed into a Junior Suite five days out. At check in, they upgraded us to an executive suite and upgraded the non-suite room to a connecting premium view room. This was an outstanding set up for a family -- it essentially turned out to be a 1500 square foot two-bedroom, three-bathroom apartment in central Madrid. We had a view of the roundabout and fountain on the passeo del prado.
The hotel staff was outstanding. They had great restaurant recommendations, and were dogged in pursuing IB for our missing baggage, even though IB doesn't particularly seem to like to answer phones.
The location is fantastic. It's very close to the Prado, and adjacent to the Thyssen-Borenmisza museum. The Museo Reina Sofia is a 10 to 12 minute walk, and was worth it both to see Guernica and for an amazing Dali exhibit that runs through early September. The Puerto del Sol is an easy 10 minute walk, or 15 if you're walking slowly and the park is very close too. The royal palace is a bit further, but we were able to get there fairly quickly.
Breakfast is fantastic and served in a beautiful environment.
This was one of my most pleasant and enjoyable stays. This really is, quietly, a jewel in the starwood line.
Edit: Puerta, not puerto. Sorry amigos.
Last edited by lkar; Sep 2, 2013 at 7:51 pm