Originally Posted by
bludevil
On a flight last week, a woman took her dog out of the carrier and put it on her lap. I asked a flight attendant about this because I though it wasn't allowed. He told me they are not allowed to ask people to put their pets away because they may be emotional support animals. He said a memo came out about this a few months ago that FAs are not allowed to question people about their pets.
This doesn't make sense to me. Emotional support animals are supposed to be backed with some medical paperwork (I think it's basically a prescription to carry a dog, etc.). So why should there be a problem with a FA verifying whether a lap dog is allowed (if it's for support) or not (regular pet travel)? Silly.