Originally Posted by
Simpleton
Lol not at all. I've gotten these calls before, it's just to make sure that you authorized the transfer and your miles weren't stolen. AmEx doesn't have a department auditing for miles sales as far as I know.
100 percent. The fraud department just wants to make sure your account wasn't hacked. Just let them know everything's cool and that will be the end.
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Originally Posted by
mensday
I didn't realize that this was against their terms and transfered 50,000 points to a mileage broker from my wife's account. Now she has two messages from the membership rewards fraud department. Would it be best to just be honest and state we didn't know this was not permitted? I don't want her to be blacklisted.
Let me give you a little insight to your situation. MR points was transferred out of your account to any one of the many mileage programs attached to it. Amex does not shut down accounts for this. The forums that everyone is quoting is credit cards that have their own mileage attached to it for e.g. United and AA CC cards. Being that you are dealing with points, just let them know that you had it transferred out. I had the same experience with alot more points then that. They just want to make sure no one stole your points.
Hope this helps.
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