Join Date: Aug 2010
Location: SJC,SFO, SEA, PDX, SAN, SNA
Programs: Hilton Diamond, National Executive, Alaska MVP
Posts: 568
so I guess it's hit and miss. A few months ago my flight was canceled at SFO and was put in an Embassy Suite by AS. When we checked in, I told her I was a diamond and she put my info in the system. It showed up on my account and got points/stay for the night.