Hey all,
First of all, I appreciate the feedback.
You're right, there are a few issues to be resolved.
Some of them are on our level, and some of them are a bit more complex to resolve right away since we're working with international ordering & billing systems.
Regarding the Matmid feature – it'll be available soon, as well as Special offers & Preferred Seats.

I would like to point out that it's a brand new app, including services that were not available before.
We're constantly working on making it better, I can assure you that.

If you wish, I would very much appreciate it if you could send me specific issues you have encountered via private message.

Thanks again,
Liat.