FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Jul 28, 2013, 3:08 am
  #4353  
Amyrlin
 
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 845
Originally Posted by golmaale
Does anyone know if there is any possibility of appeal, if the Filipinos at the BRG desk deny a claim? How and where does one appeal?

Also, are the BRG staff paid some kind of an incentive for knocking back claims?
No right of appeal, but if it is still in the 24 hours just make a new claim.
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