Originally Posted by
intuition
Well, those pages says lounges operated by a third party may be restricted at some times. I'd assume almost@home would play the third party card if you push.
I'm not even sure that it is a 3rd party lounge. At least not according to the OW site. It says it's a AY/BA lounge. The fact that the staff might be contracted doesn't matter. Also, they state that some lounges might be restricted "at some time", usually during peak hours. This is completely different what was told the OP.. Co-operation has been stopped.