Originally Posted by
MSPeconomist
I'm not aware of any chains that offer (priority) waitlist as a published benefit, but many individual hotels are willing to do a waitlist, which they might close when it becomes too long to be realistic.
I know for a fact that the old Residence Inn property management system (RICHIE, which I don't think they use anymore?) had a waitlist module, but it was at the discretion of the local hotel when/if they used it.
One property used it during the local university's graduation weekend - always plenty of families who wanted larger suites for the weekend, so when the usual business travelers shortened stays, the families would be called to fill in.