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Jul 26, 2013, 4:48 am

#5

tooblue

Join Date: Oct 2009

Location: Sunshine State

Programs: BA Silver; VS Gold; HHonors Diamond; Amex Centurion; IHG Platinum; Club Accor Platinum; TfL Oyster.

Posts: 674

Quote:

Originally Posted by Can I help you

They get the opportunity to make an appointment in their own time to see their manager so that they can be personally thanked; the ticket then goes on your file.

That is mean-spirited. Shame on you, BA!

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